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Minding the Gap: Permission  (A PDF Download is available for free above) People are automatic, habitual listeners. There is a routine way that you listen.  You get used to listening a certain way over time and that becomes your go-to, without you ever choosing.  It is like a potluck: someone says ‘bring a dish to share’ and you automatically go to your homemade salsa, fruit salad, dessert or whatever it is you always bring to share.   Because you often do not choose how you listen, each day you may feel like you are not being heard, or you notice you are not listening to others.  We have only found two ways to counter that automatic

**In this new normal of remote work, how can you help people connect and maintain team performance?  We are sharing effective strategies to boost engagement taken from our online Minding the Gap Master Class that are just as helpful in this new virtual world, where the "Gap" is often very evident. Without a doubt, the most common mistake we witness with educators, managers or facilitators happens within the first 10 minutes of working with a group.  Quite simply, they start too fast.  We know from research and our own 25+ years experience that it takes time for people to join in and get on the same page with you. You may have heard it referred to as the difference

  Michael Donahue wrote about the origins of BoldLeaders' practice of Elemental Human Resources in this essay.  The story continues to evolve and we are always interested in your perspectives, so please comment below! Use It or Lose It The Idea of Basic Human Resources “We become adapted to the lack of use of our basic human resources and they respond by becoming unfamiliar to us.” -Alexis Carrel- It was 1998 and I was pointing to the quote above, scrawled on a sheet of flipchart paper resting on a tripod, in a dark classroom in Denver’s East High School.  Most of the assembled teens were students of color. There were more boys than girls and they were

Apply what you learnt from life so far…”   “All human life has its seasons and cycles, and no one’s personal chaos can be permanent. Winter, after all, gives way to spring and summer, though sometimes when branches stay dark and the earth cracks with ice, one thinks they will never come, that spring, and that summer, but they do, and always.” ~Truman Capote   I feel more in control and alive, and this shift makes me speak clearer in what I need and how I have to be. The reflection movies I am watching daily has shown me a lot of weaknesses in how I fall into a trend of getting carried away by other people’s